About Us
About IHG
Ian H. Graham Insurance is commited to offering you Quality, Simplicity and Service.
First, with our Underwriting Partner, CNA, we have created what we
believe to be the highest quality product in the Community Association
Industry. Second, based on the feedback from our Producer Network, we
have simplified the process of renewing and submitting business. Last,
but far from least, we are raising service to a new level by investing
in people and technology.
Quality Product
- Our commitment to the product is to provide the best and
broadest coverage for the risk involved while making sure that it is
priced to stay.
- As we have already demonstrated, we are committed to
continuing to improve our product and shape the product to meet the
needs of the community association industry.
- Our choice of CNA -rated A (Excellent) XV by A.M. Best -
demonstrates our commitment to longevity.
Simplicity
- Automatic Renewal Process (for eligible accounts). Renewals have never been easier with our simplified document process.
Immediately upon receipt of the request to bind, we issue the policy and invoice. We do not issue binders, because we issue the actual policy in-house.
- New business quotes provided within 24 hours. Simplified two page application available online.
Service
- We have dedicated specific underwriters to our producer
partners to ensure rapid responsiveness.
- Our underwriting manager is available as well to answer your
questions, to meet with your producers and CSRs on the product and to
assist you in selling the product. This includes many policy
comparisons to assist you.
- Our goal is to be available upon your first call. We encourage
you to request another underwriter if your underwriter is on another
call. Any one of our underwriters can assist on an account. We also
encourage the submission of questions and issues by email.
About CNA
At CNA, we take pride in understanding the specific needs and
concerns of our customers. CNA understands what moves people in business
and in life, and we use this knowledge to better underwrite their risks.
We bring the same work ethic and commitment to our business as our
customers do to theirs. We have expertise across many disciplines, but
we are unified in our vision and through the quality products and
customer service we deliver.
CNA's focus is to create long-term value built on a strong and
stable financial foundation.
- We are one of the largest and most highly rated insurers in
the U.S.
- We are the ninth largest property/casualty company.*
- We are the 40th largest life insurance company.*
We achieve profitable growth in our core operations of business
and life insurance by pursuing a leadership strategy in key markets and
businesses. We concentrate resources on businesses in which we have
proven expertise providing insurance and risk management services. CNA's
shareholders benefit from the active management of our investment
portfolios on a total return basis (investment income and capital gains)
while maintaining the quality of our investments.
*Based on 2000 statutory net written premium.
