Customer Service

Request more information, ask a question or send us feedback.

For general product or service related questions, please contact:

  Ian H. Graham Insurance
PO Box 7022
North Hollywood, CA 91615-0222
Phone: 800.621.2324
Fax: 866.229.3754
info@ihginsurance.com

   
Senior Vice President Sylvia Tagle
Phone: 818.655.1306
Fax: 312.381.6710
Please send me an email
   
Assistant Vice President Adam Collins
Phone: 818.655.1315
Fax: 312.381.0593
Please send me an email
   
Assistant Vice President Krista Schnitzler
Phone: 215.293.1118
Fax: 877.752.4413
Please send me an email
   
Assistant Vice President Tifinni Tegan
Phone: 312-381-2886
Fax: 312-381-6356
Please send me an email
   
Administrative Supervisor Tia Odiam
Phone: 818.655.1341
Fax: 312-381-6678
Please send me an email
   

Directors' & Officers'
Crime & Fidelity
Property Managers' E&O/Crime
Umbrella Liability Product
Claims

If you have a question specific to the Non-Profit Community Association Directors' & Officers' Product and Crime & Fidelity, please contact the appropriate underwriter:

For Agencies beginning with I M S T

Mimi Sarmiento
Underwriting Supervisor
Phone: 818.655.1344
Fax: 312.381.6590
Please send me an email

For Agencies beginning with E F G J N P U W

Lidia Petrinca
Senior Underwriter
Phone: 818.655.1347
Fax: 312.381.6680
Please send me an email

For Agencies beginning with B L Q V X Y Z

Stefania Munteanu
Phone: 818.655.1343
Fax: 312.381.6677
Please send me an email

For Agencies beginning with A C D K

Bonnie Keller
Phone: 818.655.1336
Fax: 312.381.6673
Please send me an email

For Agencies beginning with H O R

Florita Soriano
Phone: 818.655.1322
Fax: 312.381.6646
Please send me an email

If you have a question specific to the Property Managers' E&O/Crime, please contact:

 
Tom Coles
Phone: 202.429.8560
Fax: 847.953.0932
Please send me an email

If you have a question specific to the Umbrella Liability Product, please contact:

Ana Flores
Phone: 818.655.1334
Fax: 312.381.6936
Please send me an email

What to do in the Event of a Claim

Claims Liaison:

Ingrid Vasquez
Phone: 800.621.2324
Fax: 312.381.7592
Please send me an email