Customer Service 


Request more information, ask a question or send us feedback.

For general product or service related questions, please contact:

  Ian H. Graham Insurance
15303 Ventura Boulevard,
12th Floor
Sherman Oaks, CA 91403
Phone: 800.621.2324
Fax: 866.229.3754
info@ihginsurance.com

   
Senior Vice President Sylvia Tagle
Phone: 818.742.1430
Fax: 312.381.6710
Please send me an email
   
Assistant Vice President Adam Collins
Phone: 818.742.1429
Fax: 312.381.0593
Please send me an email
   
Assistant Vice President Tifinni Tegan
Phone: 312.381.2886
Fax: 312.381.6356
Please send me an email
   
Administrative Supervisor Tia Annis
Phone: 818.742.1431
Fax: 312.381.6678
Please send me an email
   

Directors' & Officers'
Crime & Fidelity
Property Managers' E&O/Crime
Claims

If you have a question specific to the Non-Profit Community Association Directors' &Officers' Product and Crime & Fidelity, please contact the appropriate underwriter:


For Agencies beginning with I,M,S,T

Mimi Sarmiento
Underwriting Supervisor
Phone: 818.742.1428
Fax: 312.381.6590
Please send me an email


For Agencies beginning with B,E,L,Q,R,V,X,Y,Z

Stefania Munteanu
Phone: 818.742.1438
Fax: 312.381.6677
Please send me an email


For Agencies beginning with A,C,D,P

Bonnie Keller
Phone: 818.742.1426
Fax: 312.381.6673
Please send me an email


For Agencies beginning with H,F,N

Ana Flores
Phone: 818.742.1424
Fax: 312.381.6936
Please send me an email


For Agencies beginning with G,J,K,O,W

 
Tia Annis
Phone: 818.742.1431
Fax: 312.381.6678
Please send me an email


For Agencies beginning with U

 
Martha Gonzales
Phone: 818.742.1442
Fax: 847.953.0406
Please send me an email

 

If you have a question specific to the Property Managers' E&O/Crime or Package Policy, please contact:

Sue Barochiere
Phone: 818.742.1441
Fax: 312.381.6611
Please send me an email

What to do in the Event of a Claim


For Loss Runs, contact:
Ingrid Avila 818.742.1435
Stefania Ponta 818.742.1432
Submit a Loss Run request online