Broker Partners
- To report a claim please contact your underwriter listed on the Customer Service page.
Insured Policyholders
- If you experience a claim please contact your broker who will notify IHG.
- If you do not have a broker, please refer to your policy for instructions on reporting a claim.
Potential Claims
If you are unsure as to whether a claim has occurred, please contact your underwriter listed on the Customer Service page to discuss. In the event of a potential claim, the same notification process will take place.
When and How to Report a Claim
Every Community Association hopes to not have to report a claim under their Directors’ & Officers’ insurance policy, but it’s a reality that many may face. Knowing when and how to report a claim can make a difference in available coverage. Watch and share the video from our carrier partner, CNA, on claim reporting.
Directors’ & Officers’ Liability Claims
For more information about Nonprofit Community Association D&O claims, please refer to the Ian H. Graham/CNA Claims Guide. It includes details on:
- How to report a D&O claim or potential claim
- What constitutes a D&O claim?
- Claims process: what to expect
- Who handles the defense?
- Does the carrier hire an attorney?
- Can we use our association’s attorney?